Google Forms is too basic. Enterprise software is far too complex and wildly expensive. HurryHelper delivers instant ticket submission, QR code spot reporting, and automated maintenance workflows—with unlimited submitter users for $0.00.
Whether managing 1 building or a sprawling campus, HurryHelper adapts to your exact operational requirements.
Keep physical assets running smoothly without burdening technicians or staff with complex, bloated enterprise software.
"By switching 200 staff members to HurryHelper's $0 submitter plan, we saved over $48,000/year compared to MaintainX while getting better QR maintenance reporting."
Educators and faculty don't have time to navigate complex IT portals. HurryHelper lets anyone submit classroom requests in under 15 seconds.
"No passwords to remember for teachers, instant SMS dispatches for urgent leaks, and $0 cost per faculty member. It's the best operational upgrade we've made."
Stop losing IT requests in email threads or paying $50+/agent for complex enterprise ITSM software you don't need.
"Zendesk was costing us thousands and staff found it intimidating. HurryHelper simplified hardware and network requests overnight."
Empower tenants, guests, or property staff to report repairs directly from their smartphone without installing app bloat.
"QR codes in elevator lobbies and shared spaces mean maintenance issues get flagged and fixed before becoming negative reviews."
Designed from the ground up for maximum adoption, high speed, and complete operational transparency.
Submit requests in seconds. Instant location/room picker, category tags, and direct photo uploads—no passwords required for general staff.
Install HurryHelper instantly on iOS, Android, and Desktop PC. Technicians get real-time OneSignal push notifications and SMS dispatches.
Pause non-urgent tickets for 3, 5, or 7 days to clean up active technician views. Tickets automatically return to active priority when snooze expires.
Spotted an issue while walking the building? Technicians can create a ticket and self-assign it instantly to log off-the-books labor hours.
Real-time KPI dashboards, public status boards for staff, resolution time metrics, and custom charts for management reporting.
Troubleshoot user issues easily with single-click admin impersonation, CSV bulk employee import, category subscriptions, and role permissions.
Select your competitor software and slide your team size to calculate your exact annual dollar savings.
You save 98% per year!
Only pay for advanced modules when you need them. Unmatched value with transparent pricing.
Automatically generate daily, weekly, monthly, or annual maintenance tasks so routine inspections are never forgotten.
Learn More →Attach multi-step verification checklists to tickets. Technicians verify each step before marked complete.
Learn More →Place printable QR code signs in public restrooms, stalls, or rentals. Anyone can scan and report issues instantly.
Learn More →Log labor hours, technician wages, replacement parts, and expenses per ticket for accurate budgeting.
Learn More →Compare how HurryHelper bridges the gap between ultra-basic forms and bloated, expensive enterprise platforms.
| Capability / Feature | HurryHelper | Google Forms | MaintainX | Connecteam | UpKeep |
|---|---|---|---|---|---|
| Submitting Staff Seat Price | $0.00 (Unlimited) | $0.00 | $20 - $59/user/mo | $29 - $99+/mo tier | $45 - $120/user/mo |
| Agent / Admin Seat Price | $12.00/mo | $0.00 (No queue) | $20 - $59/mo | $29+/mo | $45 - $120/mo |
| Ticket Queue & Assignment | ✓ Yes | ✗ None | ✓ Yes | ✓ Yes | ✓ Yes |
| QR Anonymous Spot Reporting | ✓ $5/code/mo | ✗ Basic Form Link | Requires paid seat | Complex menu | High tier seat lock |
| Ticket Snooze (3, 5, 7 Days) | ✓ Native Feature | ✗ None | ✗ None | ✗ None | ✗ None |
| Preventive Checklists | ✓ $500/yr Flat | ✗ None | Requires $49/mo plan | Complex setup | Requires $75/mo plan |
| Time & Cost Labor Logging | ✓ $30/agent/mo | ✗ None | Higher Tier | Limited | Higher Tier |
| Mobile PWA & Push / SMS | ✓ Native OneSignal | ✗ None | App download | App download | App download |
Explore our detailed head-to-head analysis pages for 20+ ticketing and CMMS platforms:
One complete platform for your entire organization. Unlimited staff submitters are always included for $0.00—you only pay for active responding agents.
A single unified system connecting your entire staff with your maintenance and support team.
For all employees, teachers, faculty, students, tenants, and visitors submitting requests.
For responding technicians, support agents, managers, and system administrators.
Unlike competitor "requester" roles or web forms that lack context and trigger endless back-and-forth emails, HurryHelper $0 Staff Submitter seats empower employees, teachers, and tenants to provide complete up-front context without triggering paid operational seats.
Everything you need to know about setting up HurryHelper for your organization.
We believe general employees, teachers, or tenants shouldn't cost software licensing fees just to report a broken lightbulb or IT issue. We align our software with operational reality: you only pay $12/month for active agents and admins who manage and resolve tickets.
Unlike crippled "requester" roles or basic email forms that lack context and trigger endless back-and-forth emails between technicians and staff, HurryHelper’s $0 staff-submitter accounts allow employees, teachers, and tenants to provide complete up-front context: attach photo documentation, select exact building/floor/room locations, pick issue categories, and specify urgency levels. Submitters also receive automated email/SMS resolution updates and can track their ticket's live status anytime through their personal dashboard—all for $0 with zero hidden upgrade fees.
No! There is zero minimum-seat requirement. You can start with just 1 responding agent ($12/month) and 500 staff submitters ($0/month) with no long-term contracts or minimum user commitments.
Zero training is required. Users select their room/location from an auto-filtering list, type a quick description, attach optional photos, and submit. They can also scan a QR code placed on doors or equipment to submit instantly without logging in.
MaintainX ($20/user/mo) and Connecteam ($29/user/mo) charge seat fees for every frontline employee or user. For a 150-person staff, that can cost $36,000+ per year. HurryHelper delivers full work order dispatch, QR spot reporting, and preventive maintenance for a fraction of the cost—saving medium-sized organizations thousands every year.
Yes! HurryHelper is built as an installable Progressive Web App (PWA) compatible with iOS, Android, and Desktop PC. Technicians receive real-time push notifications and SMS dispatches whenever a ticket is assigned.
You can enable optional add-ons anytime: Recurring Tickets ($500/yr), Checklist Tickets ($500/yr), Anonymous QR Spot Reporting ($5/code/mo), or Time & Cost Tracking ($30/agent/mo). You only pay for what your organization actually uses.
Yes! HurryHelper allows administrators to export comprehensive ticket logs, resolution times, technician labor hours, parts expenses, and category reports to CSV or Excel at any time for custom reporting, budgeting, and audit compliance.
Yes! Our developer staff can build custom features, custom workflow automations, or specialized software integrations that your organization requires—often for a fairly low one-time deployment cost.
Join facilities directors, campus operations managers, and IT teams who upgraded to HurryHelper.
See how HurryHelper simplifies ticketing and saves your team thousands annually with $0 unlimited submitter users.
